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Five Why’s

Five Why’s

The “Five Why’s” is a tool that I use a lot when diagnosing the reason something went wrong and getting to the root cause. Once the root cause is known then a remedy can be identified and preventive measures can be put in place.

What and How

What and How

Measuring performance for team members is a very hard thing to do. Sometimes, there is misalignment between the “What” and “How” behaviors. More weight should be given to how team members achieve their objectives.

Get a Coach

Get a Coach

Some of you may have already seen Atul Gawande deliver a Ted Talk titled “Want to get great at something? Get a coach”, but I thought I would post it as it really hit a note with me.